Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. However if you aren't happy you can return your item within 28 days of delivery for a full refund, as long as the item is unworn, unwashed, in its original condition, and with tags still attached.
You can start the return process by emailing returns@easeandco.co.uk
Please note, return postage is covered by the customer. Refunds will be processed to your original payment method once we receive and inspect the returned item
When will I get my order?
We will work to ship your order as quickly as possible. Once your order has shipped, you will receive an email. Delivery times vary depending on your location and may be longer during busy periods, but we aim to have all products delivered in 3-5 working days.
Where are your products manufactured?
Our products are designed in London and manufactured with our trusted supplier in China from the highest quality materials.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.